Customer service, sales and marketing
on WhatsApp, in one platform
Your team answers customers from one inbox, automated replies work around the clock, campaigns go out with Meta-approved templates, and every deal is followed until it closes.
- Built on Meta's official WhatsApp Cloud API
- No extra fees on WhatsApp messages
- You pay Meta directly for messages, at Meta's price
Everything your team needs to serve customers on WhatsApp
Shared inbox
Every customer message in one inbox, assigned to the right person, with notes, tags and a 24-hour window timer.
Flow builder
Build automated replies by drag and drop: buttons, lists, questions and conditions. Test before you publish.
Templates and campaigns
Create templates, submit them for Meta approval and send personalized campaigns with clear delivery reports.
AI assistant
Answers common questions from the business information you write, and hands the chat to your team when it doesn't know.
Contacts, CRM and pipeline
A profile for every customer with tags, attributes and chat history, plus a sales pipeline with stages and deals.
API and webhooks
Send operational messages from your systems with an API key, and receive platform events on a signed webhook.
- tools in one platform
- 6
- days of free trial
- 10
- steps to your first conversation
- 3
- markup on WhatsApp message fees
- 0%
No extra fees on WhatsApp messages
You pay message fees to Meta directly, at Meta's price, from the payment method on your Meta account. Your subscription with us covers the platform only.
Pay Meta directly
Message fees appear in your Meta account and you pay them at Meta's price. They never pass through us, and we add nothing to them.
Connect through Meta's window
One button opens Meta's official window. Choose your business portfolio and number, and the connection completes without sharing any password with us.
Your number stays yours
The number and the WhatsApp Business account are registered to your business. Export your contacts at any time, and keep your number if you cancel.
Who you pay, and for what
Sehaby
Inbox, automation and campaigns
Meta
WhatsApp Business Platform
Three steps to your first conversation
No technical team needed. You need a Facebook account that manages a business portfolio, and a phone number that isn't active on the WhatsApp app.
- 1
Create your account
Add your business details and choose a plan. You can change plans at any time.
- 2
Connect your number
Open Meta's official window from your dashboard, choose your WhatsApp Business account and number, then add a payment method at Meta.
- 3
Start conversations
Invite your team, turn on automated replies and send your first campaign with an approved template.
A whole team on one number, without overlap
Every conversation has a clear owner and a clear status, and each team member sees what their role allows.
- Clear roles: owner, supervisor and agent
- Assign each conversation to the right person, or transfer it
- Internal notes your customer never sees
- Tags to organize customers and follow-ups
- A 24-hour window timer that tells you when a template is needed
- Messages appear in real time, with no page refresh
Illustration with sample data
Automated replies you design yourself, with no code
Drag blocks onto the canvas and connect them from top to bottom. Flows read the same way in Arabic and English.
- Triggers: a keyword, any new message, a template button tap or outside working hours
- Buttons and lists within WhatsApp limits, checked while you build
- Questions that save the answer to the customer profile, with number, email and date checks
- A test simulator inside the editor before you publish
- Versioned publishing: running conversations finish on the version they started
- Hand off to your team at any step; automation pauses until the chat is closed
Campaigns that respect your customers and protect your number
Send approved templates to an audience you choose by tags and attributes, with a preview before anything goes out.
- Sends in batches within your account's daily messaging limit
- Marketing campaigns skip anyone who opted out, before and during sending
- Per-customer variables such as name and order number
- Reports with sent, delivered, read and failed, plus the reason for each failure
- Schedule a campaign for the right moment
Connect Sehaby to the systems you already use
The API and webhooks work with any system you use today, and you can import contacts from a CSV file and export your data at any time.
- REST API
- Inbound events
- Signed webhooks
- CSV import and export
Made for businesses across Saudi Arabia
Practical examples of how each sector uses Sehaby with its customers.
Clear plans in riyals or dollars
A subscription that renews automatically and can be canceled at any time. Pay with mada, Visa or Mastercard, and Apple Pay for plans in riyals.
Basic
For a business starting on WhatsApp
Billed monthly
Limits
- Contacts
- 2,000
- Team members
- 6
- WhatsApp numbers
- 1
- Flows
- 3
- AI replies / month
- 500
Growth
For sales and support teams
Billed monthly
Limits
- Contacts
- 10,000
- Team members
- 12
- WhatsApp numbers
- 2
- Flows
- 15
- AI replies / month
- 2,000
Pro
For businesses connecting their own systems
Billed monthly
Limits
- Contacts
- 50,000
- Team members
- 20
- WhatsApp numbers
- 2
- Flows
- Unlimited
- AI replies / month
- 6,000
Enterprise
For high volume and custom needs
Priced to your volume and needs
Limits
- Contacts
- Custom
- Team members
- Custom
- WhatsApp numbers
- 5
- Flows
- Custom
- AI replies / month
- Custom
Prices exclude 15% VAT, added at checkout.
WhatsApp message fees are paid to Meta directly from your Meta account. They aren't part of the plan price, and we add no markup.
Designed for businesses in Saudi Arabia
The details that matter when your customers write to you in Arabic and you pay in riyals.
Arabic first
A complete right-to-left Arabic interface, with English for those who prefer it. Keyword matching handles common Arabic spelling variations.
Saudi payments
Subscribe in SAR or USD through a Saudi payment gateway with mada, Visa, Mastercard and Apple Pay, with auto-renewal and invoices in your account.
Your accounts, your data
Your WhatsApp number and business account are in your name, and you pay Meta directly with no middleman.
Light and dark
Pick the appearance that suits long working hours. Your choice is saved on your device.
Questions people ask before they start
Short answers to the most common questions about connecting, fees and billing.
Bring your customer conversations into one place
Create your account, choose a plan, then connect your number through Meta's official window.