Every tool for customer service and sales on WhatsApp, in one dashboard
See what each tool does and how it works with the rest of the platform.
Connect your number through Meta's official window
You connect from your dashboard through Meta's own window. Choose your business portfolio, WhatsApp Business account and number, then follow the connection status on one screen.
- One button opens Meta's official window to sign in and choose your account
- The number is registered and message delivery is turned on automatically after connecting
- A connection status screen: number, display name, quality rating and messaging limit
- An alert when no payment method is set on your Meta account
- We never ask for or store your Facebook password
One inbox for your whole team
Receive every customer message in one place, share the work across your team and follow each conversation until it is closed.
- Real-time messages with no page refresh
- Assign and transfer conversations between team members
- Internal notes that stay inside your team
- Tags and statuses: open, pending and closed
- A 24-hour window timer on every chat, with an approved template suggested once it closes
- Saved quick replies for common questions
Auto-replies with simple rules, or flows you design
Start with simple rules for keywords and working hours, then use the flow builder when a conversation needs several steps.
- Keyword rules with exact or partial matching
- An automatic reply outside working hours
- Drag-and-drop flow builder: messages, buttons, lists, questions, conditions, tags and delays
- WhatsApp limits applied while you design: up to 3 reply buttons and 10 list options
- A test simulator, then versioned publishing that doesn't disrupt running conversations
- A handoff to your team pauses automation until the chat is closed
An AI assistant inside your customer service
The assistant answers common questions from the business information you write yourself: services, prices, hours and policies. When it can't find the answer, it hands the chat to your team.
- Answers only from your business information
- Understands questions written naturally, in Arabic and English
- Hands off automatically when unsure, or when the customer asks for a person
- Steps back the moment a team member joins the chat
- Every reply is visible in the conversation history
- A monthly reply allowance per plan, with a usage meter in your dashboard
Approved templates and campaigns with clear reports
Create message templates with a phone preview, submit them for Meta approval, then send them in a campaign or from your own systems through the API.
- Template editor with variables, buttons and a live preview
- Approval status for every template, with the reason if one is rejected
- Meta categories: marketing, utility and authentication
- Audiences from tags and attributes, or from a CSV file
- Batched sending within your daily limit; marketing campaigns skip anyone who opted out
- Reports with sent, delivered, read and failed, and the reason for each failure
Know every customer and follow every deal
Everyone who messages you becomes a contact with a full profile, and interest can turn into a deal in your sales pipeline.
- Customer profile: tags, attributes, chat history and notes
- CSV import with an error preview, and numbers normalized to international format
- Marketing consent status for each contact
- A sales pipeline with stages you move deals across
- Each deal's value in SAR and the team member who owns it
- Campaign segments built from tags and attributes
Connect your systems to WhatsApp messages
Send operational messages from your store or booking system, and receive platform events in your own systems.
- API keys per account that you can revoke at any time
- An inbound events endpoint: new order, shipment update, abandoned cart and appointment reminder
- Each event sends the approved template linked to it
- A signed outbound webhook for message and conversation events
The right access for every role
Invite your team by email and give each member a role. Roles decide what each person sees and what they can change.
- Owner: subscription, billing, WhatsApp connection and all settings
- Supervisor: team, templates, campaigns, flows and reports
- Agent: their assigned conversations and contacts
- Availability status and open chats for each member
- An activity log for important actions such as settings changes
A clear subscription in riyals or dollars
Choose the plan that fits your business and pay through a Saudi payment gateway. WhatsApp message fees are separate and paid to Meta directly.
- Monthly or yearly billing; yearly saves two months
- mada, Visa, Mastercard and Apple Pay
- Auto-renewal, with invoices in your account
- Upgrade or change plans from your dashboard
- Cancel any time and keep access until the end of the paid period
- Usage meters for contacts and AI replies
See it with your own conversations
Create your account or ask us for a walkthrough of the platform.